Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of mobilestore.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***b –
The bank is cool much better than usams which after a year swollen and failed. and the capacity of both 10000 mah, but bazeus keeps the charge longer when charging the phone. Thank you store!!!
M***m –
Products highly recommend nice
A***o –
Everything works, everything is fine. Came with almost full charge. Until exactly measured, enough for 2-3 full charge
G***o –
Arrived in kazakhstan in lisakovsk in 26 days. Packed without film with pimples. Kind of quality goods. Came charged at 84%. Let’s see how to behave in operation.
I***a –
The parcel is delivered in three weeks. The battery came charged at 89%, this was enough for 3 full charges of the phone. Everything works fine.
E***O –
Took for 450r, zaebumba
S***s –
The port came quite quickly, though i noticed that on the way they dropped strongly (the corner of the box is in the corner) but everything works, it was loaded at 86, i check the capacity
R***v –
Great product. Arrived from 80% charge. Delivery sdek, brought directly to the apartment.
Customer –
Good stuff.
E***a –
I ordered 12.03, i received 21.04 Poverbank is good, i have enough for two days-it is 3 times to charge the phone with a capacity of 3,6 mah I advise you. The only small minus-the bank long breaks down after the discharge: 3 In the kit there is a bank and an adapter for charging
J***z –
Super PowerbankBardzo nice appearance. Fast delivery in three weeks from order shipment dotarła to me.
V***f –
Robots like a normal delivery service cdek not serious for a week i soared as long as i got
N***i –
Excellent battery, i did not even expect, packed in a box-it is possible to even sell, i was enough for two tetefon charging + mi bend 2 Phone at me on 4000mh Seller recommend The goods came in two weeks from the moment of order
A***n –
Great bank!
Customer –
very good for the money. although it does not support quick charge. the finish is less sleek (plasticky) compared to those from other brands.
O***v –
Came discharged in zero. But it seems not dead, charged normally.
N***a –
A good bank is enough… its money is worth it.
S***z –
Very good store answers messages of doubt and procure sent fast
T***o –
Order made 28.03, sent 01.04, delivered to rb 25.04. Came charged at 86%. To check put the phone on recharging (was 50%). The phone was charged up to 83%, the device was discharged to 62. While the order is satisfied.
S***v –
Cool poverbank with excellent design. The size is almost exactly the same as on iphone 6 s, except for the thickness. Usually bought black flowers, the first time took white and did not lose. Let it scratch, but now it looks cool. I recommend it is white.
Customer –
Everything is very cool ! Excellent shop ! High quality !
V***Y –
By design, the battery is zroblen for 5 zerok. Yakinny plastic, chic viglade. To the beach of the vigovorennya and to the private beach. According to its basic functions, we do not call for a declaration. Usb1 and usb2 are not available. And 2.1a on usb2 and close to it. By turning the gadget on the phone to the tablet with great strength-all charge maximum 1.18-1.2a non-green from usb1 chi 2. situation: when charging samsung-for 1 yusb charge 0.77a, and for 2 yusb-0.45 a. i want to charge the sockets with a string of 1,3 a. When charging iphone-dnakovo for 2 yusb-1.15 a. Temple: design and egg vigoblennya for 5, charge and real capacity for 3-4. I want the battery just caught.
V***v –
Excellent charger, quite good quality plastic, for such a price, heavy, i think the declared capacity should match
K***a –
It took 2 months, but i think it’s because of the post of russia, charged by 77%, charges, how much charge is enough has not yet checked, but looks cool
Customer –
All Good !!!
O***v –
It’s okay.
M***s –
Perfect. Fast delivery, Best price… Thanks a lot.
V***v –
Fast delivery to the door. Excellent packed, charged at 82% was. The quality is excellent. Recommend!!!
Y***k –
Charging came charged at 85%. I recommend the store and the product.
V***v –
I got in 3 weeks to the ryazan region, the company sdek delivered by courier, i recommend the store, the product is well packed. Everything works
Customer –
I love it
R***r –
I have not yet tested it – howver Baseus stands for exceptional quality. I am sure I will not be surprised when I am using the power bank.
A***v –
Everything is fine! Got to st. petersburg for 3 weeks. Delivered in the hands of sdek. There are no claims on the work of the goods. Everyone is happy.
R***v –
I bought about 500 rubles, delivered by courier sdek to work, the order is satisfied, let’s see what the bank in operation
D***v –
I use a few days, everything is fine. Delivery is fast. Everything is well packed. To buy i advise, later i will add
Customer –
Arrived ahead of schedule
R***i –
The product is well made works well.
G***v –
Good store, everything works, no problem.
G***i –
very good!
M***y –
Two charging full for iphone 7 + gives!! all is fine
D***n –
Everything has come! works) i recommend!
V***r –
Very long shipping
S***n –
A beautiful bank. Charge keeps well. Delivered by courier sdek. I recommend to buy.
D***v –
Ok
S***s –
Okey
E***s –
The product is very good store sent quickly all cool
U***k –
very cool
M***r –
This is 5800mAh not 10000mAh.
A***k –
Works great, recharged the phone in minutes.
S***U –
very good, long time charge, cqn chqrge 5-6 times my iphone
B***a –
all okay! thx for operating information
N***n –
At the moment physically it’s fine it doesn’t weigh much or it’s too big. Load i’m about to find out.
T***z –
Feels capacity is not at all 10000 ma… Fully the phone is 4,2 a charged only once.
F***N –
Delivery 3 weeks to moscow, delivery sdec.
F***a –
A termék 68 nap után megérkezett. Még nem próbáltam ki. Az eladó megbízható, minden kérdésemre válaszolt. The product is arrived after 68 days. I haven’t tried it yet. Just i’am glad this arrived . 🙂
B***v –
A good bank, it seems that really gives 2a, delivery of sdec about 2 weeks
A***i –
Good product, good price. I’ll be back. Thank you.
J***k –
Aesthetically made recommend
I***s –
Everything is cool, everything is intact!!! Rotbnk charged for 83% thanks to the store!!! recommend!
N***v –
Excellent
A***y –
Delivered in 3 days by courier. The device is normal-it charges quite quickly, two full charge iphone enough.
A***v –
Came quickly, everything as in the description. Baseus quality at altitude! Recommend!!!
M***v –
Cool
K***k –
Portable battery very practical with its charging level indicator. Finished the outputs with an almost empty charger, I can now know what to stick to and protect me from battery failures. I love it.
K***o –
The goods arrived, everything works. Charged at 76%. Delivery with the help of sdek to crimea less than a month. Satisfied
K***k –
Everything is super!
K***e –
Everything is ok, works, came to sdek, 3 weeks
A***v –
I bought 490 rubles. Took 9800, gave 7000 mah. I liked the design, stylish.
A***v –
Great paverbank. It took 4 weeks to moscow. Track tracked. The courier brought to work. The declared capacity corresponds. There is a digital charge indicator. I recommend.
E***a –
Works fine. Took her husband as a gift. I can not wait to give)
V***h –
Thank you store. the goods are well packed, came very quickly, the seller advise.
N***a –
All ok, delivery sdek, brought the courier
G***l –
Product as described, looks qualitative, yet not tested
Y***k –
Normal powerbank. The capacity is enough for 2 full charge of the smartphone. Came charged by 85 percent.
V***l –
thanks
S***a –
March days order by April 29 days received. Shipping time is one month took four. Purchase notes.
D***h –
Stylish and lightweight, complete with usb wire, fast and high quality delivery via courier service.
C***o –
Product arrived in 15 days. Charge the phone 2 to 3 times. AND loved the percentage digital Battery
D***n –
Came crumpled, but inside whole! The store needs to take care of the protection of the goods
A***v –
The phone 3200 mah charged completely 2 times and 1 time for 50%. It turns out that the capacity of the bank is 8000 mah, and not declared 10000 mah.
Customer –
The goods came in whole. Courier right to the house. Defects not detected. I thought that it would be difficult without fast charging, in fact it’s almost imperceptible. Everything suits. Like that there is a percentage of charging
G***l –
Pover bank is excellent! I advise everyone!
N***v –
The design is certainly flimsy, but what i wanted for 500r) thanks, everything suits)
A***a –
Charging lasts 3 times.
I***y –
Very satisfied, i will order more
A***v –
Lovely goods. Quickly sent the transport company cdek from china to russia. It came within a month and without damage. The declared volume plus minus corresponds. Took on sale with a promotional code for 489 rubles.
T***l –
Thx
G***h –
The parcel was a little stuck in the way between kazakhstan and moscow, but the store reported when the parcel arrived in minsk and where exactly, gave the phones and address of the delivery service (cdek-this is the name i learned from previous comments). And, although there was a small conflict with the delivery service (i told them that i would come for the parcel myself, and they, while i was driving, sent her with a courier to my home and we did not meet with a courier), but still the parcel was delivered. True, the next, festive-may 1, day, but straight home. Packed very beautifully, all whole, not crumpled. Put the bank on charge. Number 84 flashing. I understand that is the level of charge in percent. In just five minutes it became 85%. It is important that there are two ports for connecting charging devices. A charging cable is also available. Many thanks to the seller for the high quality of service.
D***i –
There is no way to check the capacity of the bank. Meizu m6 note charged 2 times. The second charge is not full, at 80%.
V***a –
Excellent perobang!! I recommend.
M***n –
Seems to work just fine.
R***p –
The powerbank came today within. Delivery lasted for 14 days. Good quality
K***a –
The volgograd region took 1 month. Corresponds to the description
Customer –
tank you~!!
B***e –
Thank you) everything works, very convenient
V***s –
In st. petersburg the parcel reached for a month, by mail cdec, brought the courier home. With tracking was a failure, but the main thing is that everything has come! The goods are really high quality, came charged at 84%. Packing norms,-gray package, when opening the box whole, not crumpled, without damage. In the kit of the bank + cord, everything works.